Terms and Conditions
TERMS OF SERVICE (UNITED STATES)
Last updated: [20-12-2025]
This website is operated by Zolora. Throughout the site, the terms “we”, “us” and “our” refer to Zolora.
Zolora offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing products from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers and customers.
If you do not agree to these Terms, you may not access the website or use any services.
SECTION 1 – ELIGIBILITY
You must be at least 18 years old to use this website or place an order. By using this site, you represent that you meet this requirement.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You may not use our products or services for any unlawful or unauthorized purpose or violate any applicable laws.
You agree not to transmit viruses, malware, or any code of a destructive nature.
SECTION 3 – PRODUCT INFORMATION
We make every effort to display product descriptions, images, and colors as accurately as possible. However, we do not guarantee that your device’s display will accurately reflect the actual product.
All product descriptions and availability are subject to change at any time without notice.
SECTION 4 – PRICES & PAYMENT
All prices are listed in USD unless stated otherwise.
Prices may change at any time without notice.
You are responsible for any applicable taxes required by U.S. federal, state, or local law.
Payment must be completed before an order is processed.
SECTION 5 – SHIPPING & DELIVERY
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by carriers, incorrect addresses provided by the customer, or circumstances beyond our control.
Risk of loss passes to the customer upon delivery to the shipping carrier.
SECTION 6 – RETURNS & REFUNDS
Our Return Policy forms part of these Terms and is available on our website.
Unless otherwise stated:
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Return requests must be made within 30 days of delivery
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Items must be unused and in original condition
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Return shipping costs are the responsibility of the customer
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Refunds are issued after inspection of returned items
Orders cannot be cancelled once they have been shipped.
SECTION 7 – DISCLAIMER OF WARRANTIES
ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”.
TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
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IMPLIED WARRANTIES OF MERCHANTABILITY
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IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE
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NON-INFRINGEMENT
We do not guarantee that products will meet your expectations or specific needs.
SECTION 8 – LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
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ZOLORA SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES
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INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS INTERRUPTION
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OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM
Some states do not allow certain limitations, so these may not apply to you.
SECTION 9 – INDEMNIFICATION
You agree to indemnify and hold harmless Zolora, its officers, employees, and partners from any claim or demand arising out of:
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Your breach of these Terms
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Your misuse of the website or products
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Your violation of any law or third-party rights
SECTION 10 – INTELLECTUAL PROPERTY
All content on this website, including text, images, logos, and branding, is the property of Zolora or its licensors and may not be used without written permission.
SECTION 11 – ARBITRATION & CLASS ACTION WAIVER
PLEASE READ CAREFULLY
Any dispute arising out of or relating to these Terms or your purchase shall be resolved by binding arbitration, not in court.
You agree that:
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Claims must be brought individually
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You waive any right to participate in a class action or class arbitration
Arbitration will be conducted in the State of New York, under applicable arbitration rules.
You may opt out of arbitration within 30 days of your first purchase by contacting us in writing.
SECTION 12 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to conflict of law principles.
SECTION 13 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.
SECTION 14 – CONTACT INFORMATION
Questions about these Terms should be sent to: